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|Washing:||100% machine washable and dryer safe|
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Due to high demand on promotions, delivery will be around 2-3 weeks.
Our BTS Guarantee: We want you to be fully satisfied and happy with your order. If you did not get your order or has a defect we will offer you a full or partial refund. Your happiness is important to us!
The time frame for order delivery is divided into two parts:
- Processing time:
Order verification, product quality check and preparing for shipment. Orders are sent to the manufacturer for dispatch within 24-48 hours after the order is placed. Shipment preparation is done by the manufacturer and China post which takes up an extra 2 - 5 days.
USA / UK / Canada / Australia Shipping time:
USA / UK / Canada / Australia deliveries approximately take up to 11-25 business days. USA shipments are handled by ePacket, a US Postal Service product.
Other international shipping time:
International shipments might take a bit longer to arrive depending on several factors such as customs and shipment carrier. Please add 3 to 7 more days to the standard shipping time described above for other international deliveries.
Please note that we experience delays with holidays and Chinese new year so items can take longer to arrive.
Rest assured as at BTS Merchandise Shop we strive to deliver your BTS products as fast as possible..